SS Water Restoration

2nd Review, I did a preliminary one when the work first started and now the work is done and iit's still 5 stars! Shelby, Dylan, Richard, Luis and everyone at SS were fantastic. They were attentive, courteous, showed up on time and did what they said they would throughout out the entire process. They did a fantastic job from start to finish. We could not be happier! I highly recommend them!

I highly recommend SS Water Restoration. It is not a great thing when you have to call them but they know this and work with you to make it as painless as possible. Alyssa answered the phone and let me know the process and got me scheduled quickly. After that I worked with Shane. He was very thorough and was able to work with me on times. He was great at communicating the process and keep me up to date on what was going on and what would be coming up. I truly appreciated everyone I worked with. Great company.

I recently had the pleasure of working with SS Water Restoration, and I must say, my experience has been nothing short of exceptional. Stephan and his team is not only professional and kind but also honest and transparent in all dealings. With prompt payment and clear communication, they truly excel in fostering trust and reliability in business relationships. I highly recommend them for anyone seeking a trustworthy partner in water restoration!

What a great company. I had water loss on 5/6 though started my self but then found out that this is an insurance issue. Google the water restoration and this company name came first. What a great team, Mr Shelby helped me setup everything and then Rick Fredo and not to missed Mr. Stephen the owner, who on every stage help and understand me the process. I really say they are Champ in their work and always recommend them. Not only they are excellent work but work like your family member. Love them

We had rain enter 2 rooms of our home last week. Given the extent of the water I felt it was important to contact a water restoration company for a full evaluation. I chose SS because they were a locally owned business with great reviews and Ive had only positive interactions with everyone on their team! The lady who answered the phone was polite, informative, and understanding of my anxiety. She sent Alfredo out the same day to give a free inspection and report. Water was found in our walls and still in the floors...he explained his testing as he went and was VERY thorough. I know he was here longer than he had anticipated. He was concerned about the extent of the damage and encouraged us to involve our insurance company. I did reach out to them, but since the culprit was likely faulty roof (new only 2 years ago and still under warranty), my insurance said they wouldn't accept the claim. I opted to have SS restoration at least come get started on the drying. They were at my home and had the equipment running within hours of my signing a contract. Shelby was very knowledgeable, answering many questions, explaining options, and just being a great person to work with. SS restoration worked with me at every step to ensure proper remediation was completed while also keeping it affordable, since we were paying for this repair out of pocket....even scaling back the estimate to allow us to see where things were at after drying and before proceeding to remove affected drywall and insulation. There has been consistent communication from their team at every step of the process. The demolition crew came as scheduled today to remove the damaged areas, they were efficient, did the work I was expecting, dealt with some mold found after things were cut open, and cleaned up after their work. Again, staff were friendly, answered questions and provided clear communication at every step.....including connecting us with their company contractor who will handle replacing insulation and drywall. Thank you for giving me peace of mind in this very stressful and scary situation!