SERVPRO of Park La Brea

I had the pleasure of working with Mona from SERVPRO of Park La Brea and I am beyond impressed with her professionalism and service. She was attentive, knowledgeable, and made the entire process smooth and stress-free. Mona went above and beyond to ensure everything was handled with care and efficiency. I felt confident and supported every step of the way. If you’re looking for a company that truly delivers excellent customer service, I highly recommend SERVPRO of Park La Brea and especially Mona. She is an absolute gem to work with!

I couldn't be happier with my choice of Servpro of Park La Brea as my restoration company. After trying to deal with 2 (unreliable) businesses in the aftermath of the Eaton Fire, my insurance adjuster recommended them as "a group that knows what they're doing." Their cleaning was thorough and detailed - always explaining where they were in the process and what to expect next. I really appreciated how responsive they were as well. On the rare occasion that my call went to voicemail and I left a message, I got a return call within minutes. The owner Mona maintained contact throughout the restoration and even called me weeks after completion to see how I was doing and if there was anything else she could do to help. I highly recommend Servpro of La Brea!

ServePro was so helpful and quick to help me! Mona was on it from the start, got me in touch with someone to do the testing and communicated with me through the entire process. I would definitely use their services again!

Mona and Jordan and their team were incredibly helpful! We were taken by a surprise with a major leak in the roof that led to remediation and no help from insurance. Mona and team were beyond helpful, not only moving quickly to provide services, but also helping to educate us on the process, connecting us with a contractors for multiple estimates, and guided us through the whole process. And then when they got into the repairs, they found the damage was slightly less, and the charge was LESS than the estimate. A rare occurrence these days. Honest and helpful. 10/10

If you have any questions or concerns, make sure to talk to Mona!!! She was very helpful. Was able to get in contact with her right away