SERVPRO of Park Cities

Mr. Aaron Smith and the team did a splendid job! They worked numerous hours and hours to please a situation that a flood had destroyed! Mr. Smith coordinated his task like a professional skilled manager! and gave me courtesy calls when it was always needed. That I'm truly grateful for and making me feel comfort he also gave his expertise to the flooring process. Mr. Smith kept me informed along this journey of what to expect and the next steps. THIS GAVE ME COMFORT!👊🏾 I highly recommend Servpro Park Cities for home restoration! Mr. Smith and the team upgraded a 25 year old home to the modern look of 2025 I'm highly pleased with all the kindness, courtesy, hard work, and performance, and the finish work!🙏🏾👊🏾 Vanessa, Mindi, Patricia (& all the team members) just to name a few they did a great job along this journey. I'm honored to have the creativity you ladies have contributed to my loss that is now a powerful gain for me, I'm smiling BIG! My heart is truly BLESSED🙏🏾 I was given an estimate of 6-7 months before the job would be completed in 3 months, but babbbyyyyy Mr. Smith had the different contractor's working this thing out! 😀✌🏾💪🏾🔨 Thank you all🖤 for my beautiful 21st century home🙏🏾💞 Ms. Nash

From day one, Aaron Smith with the RECONSTRUCTION side of ServPro was the best thing sent in my direction; he went above and beyond in every possible way. He set foot on the property daily to make sure the tradesmen were moving along with the repairs and that everything was up to par. There were days he might be at my property and there was a package on the doorstep; he would take it inside and send me a picture of where he left the package. Being out of the home physically, I appreciated that. The whole process took just over four months, of which during that time Aaron was joined by Jose Guerrero when it was realized there was also roof damage. When he was here inspecting the roof, Jose realized there was trouble in my swimming pool with the filter that he called to my attention. He made me aware of it, as I wasn't at the property to see it myself; even though it was outside of his scope, because that is just who he is. Aaron Smith and Jose Guerrero made all the difference in how things turned out. Although I used ServPro for the entire claim from water mitigation to reconstruction, the service I would highly recommend is all about the reconstruction project managers. Aaron and Jose take their jobs seriously and wish to see the customer happy. They were honest and upfront throughout the entire process and went above and beyond to ensure the project was completed to my satisfaction. I give five stars, but only to Aaron and Jose; the other departments were not as honest, thorough or knowledgable, in my opinion, which was disappointing. Aaron and Jose are the brightest stars in the ServPro galaxy!

ServPro of Park Cities gave us the assistance we needed from mitigation to completion of repairs. Ajay Mistry made many trips to our home during this process. Ajay was informative, punctual, knowledgeable and courteous. Workers were hard working and courteous.

Servpro of Park Cities always provides exceptional service to customers. We’ve engaged them before and couldn’t be more happier. Technician's Memo and Bailey responded promptly, clearly explained water mitigation processes and next steps, were very courteous and took great care in protecting our home valuables. Well-seasoned technicians. Very grateful to the ServPro team of Park Cities.

Aaron Smith was my contact at ServoPro, he as made the repairs process ran very smoothly. He gets the right folks involved and scheduling was done very professional adjusting to your time frame. The workmanship and the final results is awesome. Thank you Aaron.