Servpro of NE Monroe County

SERVPRO of NE Monroe County has a strong reputation in the community for being reliable and professional. The team is friendly, hardworking, and always quick to respond when people need them. It’s clear they really care about helping others, and that kind of dedication deserves recognition!

Had a water leak through my kitchen ceiling, the Servpro team— Zack who did the estimate, Kaitlin & Amanda who coordinated appointment & John , Kyle, and AJ—did an excellent job from start to finish. They were polite, professional, and incredibly efficient. They quickly assessed the situation, put up a barrier to protect the surrounding area, and left everything spotless once the job was done. I really appreciated how smoothly everything went—great teamwork and attention to detail. Highly recommend this team!

Had smoke damage after a basement fire. Servpro is the best. In time. Laid out exactly what they were going to do and did it. Had a morning briefing and an afternoon summary with the on site supervisor every day. And they will coordinate the construction repair aspect with your insurance adjuster. Did a thorough job. Respectful, courteous and on call. Plenty of workers and equipment to get the job done right and fast. Don’t bother with anyone else.

Absolutely horrible experience! They threw out my mother’s precious oil paintings 🖼️ because they ruined them while cleaning them improperly. Then lied and said my contractor threw them out! Now we have no paintings and no monetary compensation for them. Tsk tsk!

Recently, we called upon the services of ServPro to help us recover from a basement flood. Servpro sent a crew consisting of John, Jason, Anthony, Michael, Kyle and AJ. These young men were professionals in every sense. They were courteous, neat and extremely hard working. I would recommend these guys as well as Zach who quoted the job