SERVPRO of Mandarin

The professionals at the Servpro of Mandarin are excellent. The pack out team (Rachel, Lauren & Magdeline) worked hard all day yesterday (11/6/25) to carefully pack my household items that are now saved in a POD until restoration of my house is completed. The restoration work is about to begin and I feel confident that with Charles Berger's supervision, the job will be done right by people that care about what they are doing.... 11/13/25 Update: The mitigation team (Charles, Rashad, Ethan & Dawson) just completed their excellent work in ridding my walls and floors of moisture. Thank you.

Mandarin ServPro returned to unload and unpack all our furnishings after three months in storage bins following repairs from water damage to the entire house. The team of Rachel, Kyle, and Lauren did a great job getting us moved back into our home just before the holidays. Team was friendly, respectful, and hard-working. Very customer focused. They took good care of us. Again, pleased with ServPro services.

Everyone who worked with us from ServPro was amazing! They took great care of us when we had a slab leak flood our home. Carl & Rashad were the first to arrive and worked so hard to get our home in good shape on a Sunday and helped us through the process of getting everything repaired and replaced. The ServPro team made calls on our behalf to plumbing and leak detection when they knew we had our hands full and really went above and beyond taking care of us. We can’t thank them enough ❤️ Edited to add: we chose to use ServPro for our rebuild and construction after this disaster and worked closely with Pam & Bob to get things where they needed to be. They were extremely helpful, compassionate, and knowledgeable. They answered all our questions and helped us through our process. Again, I must thank Servpro for everything they have done for our family! We are finally back in our home and we wouldn’t be where we are without them!

Rachel, Kyle and Lauren did an amazing job. They cleaned our house to get us home for Christmas. They were polite, professional and super efficient. I would highly recommend them.

Rachel, Loren and their crew are very professional and thorough during their cleanup of a post construction project at my residence. Rachel explained their clean-up process and everything that they were going to address. They literally cleaned from top to bottom, including sealing lights, fans, walls, floors and exhaust vents in the bathroom. Due to all the dust left from the construction crew, ServPro Mandarin made sure to wipe down all the walls and baseboards. The carpets were vacuumed and the floors wiped and moped. Rachel even took the time to show me before and after pictures of the vents, ceiling fans and lights. They worked very diligently and are very deserving of my 5-star rating. I am sincerely thankful and overjoyed with the service I received. They all started this project and ended it with a smiles.