SERVPRO of Downtown Orlando, Southwest Orlando and East Orlando

Extremely impressed with Servpro from the phone call with Franco Percori, manager to the technician Ernesto. They were professional, friendly and took great pride in taking care of my house. I left the keys in mailbox for daily evaluations for Ernesto, he informed me by text when he was coming and leaving. He left everything perfect and could be trusted. Which was a great relief so I didn’t have to take time off from work. A+++ service all around

ServPro cleaned my house after a fire. They were very professional, friendly, and thorough. They cleaned everything and did an exceptional job. They took so much stress and work off of our minds. They are the hardest workers I’ve ever seen. Shout out to Franklin, Gaudy, Antonio, Juan, Lewis and the ladies too!

🚨 RECKLESS DRIVER — COMPANY DOESN’T CARE! 🚨 I am beyond furious. I witnessed absolutely reckless and dangerous driving by one of this company's employees in a green Ford F-150, Tennessee license plate 67558CP. This driver was tailgating, brake-checking, speeding, and cutting people off like it was a demolition derby — completely unprofessional and a serious danger to everyone on the road! I attempted to report this behavior through every possible channel — corporate office, local branch, phone calls — and guess what? NOTHING. I was completely ignored. Not even an acknowledgment. It’s clear that this company does NOT care about public safety or accountability. If this is how their employees act on the road, I can’t imagine how they operate behind closed doors. I will be sharing this experience across every social media platform and review site I can find. People deserve to know what kind of reckless and negligent behavior this company enables. STAY FAR AWAY. *UPDATE* I sent out an email to the email they provided below. No response! Like I said- they don’t care. Unreal.

.Excellent company, highly recommend. All personnel is very knowledgeable in their positions, they thoroughly explained all steps of the process to dry out my home from water damage. Work well with my insurance company to quickly mitigate. Ernesto was amazing and very patient with all of my questions.

We had a water emergency in our home, and Paolo from ServPro showed up quickly that day to address the problem. He and Luis left fans & dehumidifiers & completely took care of our problem within 4 days. Paolo was extremely knowledgeable, professional & courteous, and both he & Luis left our home dry & clean. Will absolutely call them in the future!