Roto-Rooter Plumbing & Water Cleanup

Your service technician, Chris Young Identification number as 3623 Came to a difficult and challenging Plumbing project. Fragile brittle rotting galvanized, three-quarter inch domestic waterlines were in need of serious attention in the basement of an apartment complex. Mr. Young came to work prepared with a complete material list and tools in his service to do multiple repairs. Chris Young carefully. Removed the rotting piping, tying into the existing without disturbing any other mainline branches installing new piping, three-quarter inch copper Three-quarter inch ball valves. This was a challenging project to say the least. Chris Young worked tirelessly after replacing several waterlines and shut off valves. He then replaced several bathtub shower valve assembly stems with complete rebuild kits. Saving our agency. Thousands of dollars, without displacing any of our residence. He stayed on task working closely with the residence, living at this campus explaining and working through the plumbing challenges. While all Remaining professional polite, informative while being down to earth, and having a reassuring Calming effect with the residence who were stressed out. He was thoughtful, clean, trustworthy, and a pleasure to work with. However, I have a plumbing issue in the future. That needs this type of expertise and skill I know exactly who to call. Thank you so much for sending Chris Young to my job site. We will not forget how helpful he has been through the entire process. Best regards, Sean Doyle.

My hotwater tank went out this morning & Roto Rooter was able to come out within the hour. The technician checked it, explained what happened & had another one ordered & on the way to get it within 30 minutes. When he came back with it I mistakenly thought I had a commercial one (multiple apt units) previously so he was nice enough to call to try to get me one. I then realized I was wrong & he was so nice about it. I believe his name was Arthur. He was very professional, knowledgeable & explained some things to me I did not know. He did a great job! From the time I realized my water tank blew to when it was complete it was maybe 5 or 6 hours. Other places I had called (having forgot about Roto Rooter) weren't even able to get here today & some not until next week. The other places had a service charge just for coming out & Roto Rooter did not. Very happy with the service & the price. Will definitely be calling them in the future.

I made my appointment online. Got a call that day to confirm. The plumber, Albert, was exactly the professional anyone wants doing work for them. Knowledgeable, experienced, efficient, organized. Top notch professional. And, as a bonus he straightened out the rod on my screen door closer so it would close properly. He installed a beautiful brand new hot water heater in record time. I had hot water in an hour. Classy plumber!

Our main sewer line was backed up and after calling another plumbing company and waiting over 18 hours, I called Roto Rooter and they were here in 45 minutes! Everett, Mac and Jamie were all very nice and took the time to explain everything to me. When the initial snaking didn’t work, Mac let me know why and they had the hydro jetting truck out the next morning! Luckily, they were able to clear it. They weren’t pushy about extra services and it didn’t seem to me like they recommended anything that wasn’t necessary! I would definitely recommend them to anyone who needs plumbing services , emergency or otherwise!

Chris was very professional. He was clear about what needed to be done. Explained each step-by-step of the process. I am truly grateful that he was able to complete and clear the drainage. Because of you I will be a word of mouth advertisement of your company. Thanks again. 😊