Proper Hour Home Service

We had Proper Hour Home Services out to our home to make a few repairs (including some water damage; see photos). Alex came to our house right on time and handled everything on our list to perfection, and the price was very reasonable. I highly recommend this company.

I love this company because they do the job, never complain, work hard and find solutions. They installed a doggie door for us on our door. They did a beautiful job.

DO NOT USE THIS COMPANY!! I hired them to replace some fixtures, they showed me a plugged faucet and recommended a whole house filtration system. They sent a proposal and I agreed, they then told me it didn’t include parts(?) so I declined. They came back and said they can do it with different parts at that price.. Should have still said no. About 3 weeks later my water heater exploded. I hired a 24 hour service to do repairs to the water heater and gas line which was also damaged. When the water heater was installed and started, they couldn’t regulate temperature. They found that the filtration had a check valve and the water heater wasn’t able to push water back. By then items had been removed and my bogus insurance refused to pursue reimbursement. I contacted them and they wanted to blame the plumber who did repairs (how?) in doing so they confirmed that a relief tank should have been installed if using the system. Total cost of repairs was around $50,000

Can’t say enough about this company. They really do go above and beyond to give the best results possible. They make every effort to deliver a perfect result. When I noticed a small difference, they offered to come back without me even asking. Based on my two separate projects, they have demonstrated the epitome of professionlism.

I called proper hour home service to fix a front entrance door that was bowing in and hard to open/close. Right away I was able to speak with someone who knew how to address my questions and give me insight on the next steps from the description of the problem. They asked for some photos of the front door and were able to diagnose the problem with a potential fix. The tech that came out was extremely easy to work with and knowledgeable. He was able to fix the front door in a few hours and make it look like it was never damaged to begin with! The price was more than fair as I had expected it to be far more than expensive than initially planned. I highly recommend this company if you need a handy man.