Fort Worth Water

They’re investing a lot in improving infrastructure — replacing old cast iron pipes, upgrading treatment plants — it feels like they’re serious about long‑term quality.

I appreciate the transparency Fort Worth Water gives — annual reports, quality reports, everything is easier to find than in many cities.

I called them late at night for emergency water extraction, and they arrived within 45 minutes. Excellent service!

Impressed by how Fort Worth Water has improved its customer satisfaction scores over the last few years.

When there was a water shutdown in my area, the notifications were timely and the workers helpful to restore things.