Dry Force Water Removal Specialists

Adam Shortell arrived on time and was very helpful. He did a very thourough job explaining the process and what to expect. he knew what he was talking about and assisted me with filing a claim and helping me understand my policy and what exactly insurance may cover. My dogs loved him as well. i knew i could trust him and the company. they did a very fair price and helped me with over 1000$ in savings. I used my insurance and they still gave me a very large fair discount. i had a sewer backup and Adam was very honest about my insurance having a cap on coverage of 5k. i would reccomend them to my friends and family.

Kem was a very kind and patient person. He helped me talk to my insurance company because I didn't know how to do it since I don't speak English. I'm happy I chose Dryforce for the water damage in my house because they came quickly, they took care of me, they listened to me, and they helped me. Kem also told me that Dryforce could help me with the repairs, which made me very happy because I know they are a very responsible company. I recommend Dryforce 1000 times over. Merry Christmas

We had a minor water leak from our upstairs bathroom about a month ago and Dry Force sent Adam Shortell To take a look at our home. He was very thorough and professional and friendly. He did a great job and thankfully everything is dry! Would highly recommend Dry Force and Adam.

I had a very poor experience with Dry Force. From start to finish, the process was drawn out, confusing, and handled unprofessionally. Payment issues: Dry Force assumed I had received funds from my insurance when I had not, refused to authorize electronic payments (even after failing to process them the first time), and made an already difficult situation even worse. Their Accounts Receivable team was argumentative and dismissive instead of working toward a resolution. Project quality: The mitigation work itself dragged on far longer than industry standards, involved more equipment than necessary, and felt designed to maximize billing to insurance rather than provide efficient service to the homeowner. They left their equipment in my home for weeks, with different contractors coming to check on it or update the strategy/plan of action... no one knew what the other employee had done or what needed to do moving forward. Terrible communication by the Dry Force team leaving me to sleep on my couch for weeks and out of the loop for when nightmare was going to end. Overcharging: It became clear that Dry Force charges insurance carriers significantly more than they would a direct consumer, which doesn’t feel honest or customer-focused. After months of arguing with them, they finally lowered my payment as they knew they were in the wrong. Instead of working together, they will try to squeeze every penny out of their customers. Overall, this was one of the most frustrating contractor experiences I’ve ever had. I cannot recommend Dry Force and would strongly encourage others to look elsewhere for water mitigation services.

First of all, I hope to never go thru this experience again! That said, I feel like a hero for choosing Dry Force to help us with our water damage loss. From the very first contact from their dispatch to the continual support and helpful education from our project manager, Adam Shoretell, our experience has been literally painless (albeit the water damage incurred at our own doing and peril) Our insurance company has been great too so everything has just been great but it’s Dry Force who’s doing the work so they get the online praises. Their teams are organized and efficient and Adam communicates with us proactively so we haven’t been surprised by any step during the process so far and I have all the confidence that it’ll continue this way until our home is dry and restored. Water damage sucks but having a good mitigation company with the both the resources and desire to do a good job has truly made this the best of a bad situation.