Drain Doctor

OK, this is overdue. Last month I noticed water on the garage cement floor and thought it was just moisture. After careful review I noticed that the water heater was leaking. I called four different plumbers to get estimates with Drain Doctor being the first one I called. A little history of my previous water heater is in order. in 2019 I was overseas, and the heater broke and leaked all over the garage damaging some important personal items. My girlfriend at the time called a plumber who installed a new heater and what a mess it was. That plumber used galvanized steel for the inlet and outlet of the heater lines. Routed the pressure relief pipe into the water heater pan rather than outside of the pan and installed my recirculating pump facing the side wall where I could not gain access. Additionally, the gas line reservoir was installed by the water heater rather than near the gas line valve coming out of the wall. There were no 2x4 boards in the back of the heater for earth quake bracing and the water lines were not earth grounded, all of which are city compliance requirement. To say the least it was a cluster F. When Bobby from Drain doctor showed up, he immediately pointed out the nonconformance of the water heater and gave me a bottom-line price from his standard pricing book which no other plumbers could beat. Some quotes were almost double and after negotiating with those plumbers they got close to Bobby's price which didn't sit well with me. So, I decided to go with Bobby and that proved to be fortuitist based on his efficient and compliant work. Bobby is a plethora of plumbing information or more like a Wikipedia of plumbing. He does have a laid back and straight forward attitude but don't let that fool you. He's the top gun in his industry. Anyway, I've read some of the negative reviews and in each case, there has been a unique set circumstance that all of us experienced in our daily life but over 99%+ of Drain Doctor reviews are very positive. I can't tell you how happy we are with his work and in fact our outside main water line inlet valve was broken, unbeknown to us and we had him come back the next day to fix that as well. I didn't bother getting other quotes because I knew Bobby would give us a competitive price but more importantly do the job right. Anyway, you can't go wrong with Drain Doctor and ask for Bobby. Bobby is your man. Lastley, I don’t usually write reviews, but I was so impressed with the work I was compelled to write about our experience. Thank you, John A.

Very happy with the service I received from Oscar and the customer service from the company. They called to confirm the arrival of my Plumber and he was right on time. I would be happy to recommend drain Doctor and Oscar Ruizto anybody needing the service of a plumber.

Called Drain Doctor. Talked to Diana and expedited tech Jorge (George) he arrived within the hour He inspected the piping situation under my kitchen sink and began to modify and repair the piping. It was a challenge but he explained and did an amazing job. The price was reasonable and would definitely recommend and use Drain Doctor again. Thank you DavidR

Did an excellent job with our plumbing work. He was punctual, professional, and clearly knowledgeable. The repairs were done quickly and correctly, and he took the time to explain everything. Highly recommended!

David was fast and very professional. He was kind and courteous. It was a Sunday, so a bit of a wait. The price was very reasonable, considering the circumstances. We would recommend and use again. Thank you very much. Cat.