Cabrillo Plumbing, Heating & Air

I have been using Cabrillo for annual water heater maintenance and during a furnace repair ahead of things cooling off explored options for converting to a heat pump. The team recently wrapped up installation of a heat pump at our house in San Francisco. I had a great experience from bidding through scheduling, system install, and hand-off. Erick and Javier completed the install over a week of work. They were great to work with and identified a better option for routing the line set through the crawl space. Their work was exceptionally professional and left the work area clean and tidy every evening. Extremely happy with the setup: Mitsubishi heat pump, Airzone dual zone control (upstairs/downstairs), Trane clean effects air purifier.

Matt was excellent! He made a quick diagnosis of the situation and was very efficient at replacing our thermostat! He was very courteous and friendly. I would highly recommend Matt and Cabrillo for your HVAC needs!

Our landlord uses Cabrillo to service our furnace and water heater. Every time they’ve come out, the service has been prompt and professional and they work with both us and the owner to quickly fix any issues. We’ve had both Matthew L and Robert B come out for both planned and emergency service and they are top notch (At this point I’m pretty sure that all of their techs are!). To minimize delays and down time Cabrillo has a great support team to ensure the techs have everything they need. Cabrillo gives you a time frame for the appointment and narrows the window as the date approaches and before the tech arrives they send a quick bio by text message. I thought that was a friendly addition to great service.

Daniel came to the house to give us an estimate - he did a very thorough inspection of what needed to be done, gave us suggestions & answered all the questions we had. Within hours, we had the estimate on hand. I had few more questions, texted Daniel several times and he graciously answered them. Sal scheduled the work within a few days of accepting the estimate. Had several calls with Sal to make sure everything is in order. Daniel & his team did a great job installing the new furnace which is so much smaller than the green monster. Thank you so much. We really appreciate all the hard work everyone put into replacing a very old furnace. Cabrillo Plumbing, Heating & Air is awesome - highly recommend!!!!

From the time Robert stepped foot inside our house for our initial consultation to when Erick and Javier's team completed the project, we were completely impressed with the depth of knowledge, quality of work, and level of customer service demonstrated by the Cabrillo team. They helped us to understand how we can maximize use of our existing infrastructure for air conditioning and how we can enhance capacity. We had commissioned Cabrillo to increase the size of our HVAC ducts per their recommendation and are now very happy with how quietly and quickly our air conditioning cools down our house and all the additional tips offered by the team. We ended up with upgraded air conditioning output and circulation, improved kitchen fan and dryer ventilation, and enhanced air quality. Something above and beyond to note is that we usually can't wait to have the cleaners over after other contractors have completed their work because some debris is to be expected. With Cabrillo, each member of the team wore shoe covers inside the house and the lack of debris left from the work each day was astonishing. We have already started recommending Cabrillo to our neighbors and will keep Cabrillo in mind for future needs.