Advanced Drying Systems, LLC

Dylan with ADS was outstanding to work with. He was professional, knowledgeable, and incredibly responsive from start to finish. Dylan took the time to clearly explain everything, made sure all questions were answered, and delivered exactly what was promised—on time and with great attention to detail. His expertise and commitment to quality really stood out, and the overall experience with ADS exceeded expectations. I would highly recommend Dylan and ADS to anyone looking for reliable, high-quality service.

ADS came out within 2 hours of calling our insurance company. Insurance reassured us that this was no cost to us. They were incredibly thorough in determining what/where had moisture. Diego was the absolute best to work with. He checked in with us almost daily and communicated every step very clearly to keep us informed. ADS and Diego were instrumental in helping us through this crazy time and keeping our house and items mold free and dry.

Our technician Nicholas Valliere has been fantastic thru the process! He is very professional and knowledgeable! He always calls prior to his arrival. He works quickly and efficiently! Nicholas is a great asset to your organization! I would highly recommend ADS for you water mitigation needs!

Unfortunately, this was a miserable experience with them. Not only did they break up Specialized crystal lamp and then would not replace it instead they said they only would do a prorated amount because I had it for two years. The lamp worked when they got here it was shattered when they left. Then, after that, I found out that they should have cooled the rest of my house instead, it was 130° in here and they ruined my appliances. That amount of heat made oil come out of my kitchen Aid mixer, my juicer, and my refrigerator now will only freeze everything. It was working up until they made the house so freaking hot and did not cool the remainder of my spaces that they destroyed my appliances. They did not clean like they said they would there were still spiderwebs and dust on all of the outlets in the contained area. Their process took the paint off of my doors and my ceiling. They took pictures and said oh well, I’ll report it. There were no plans to repaint the ceiling in the living room or my bedroom. So now I’m fighting again with the insurance company because they sent them to me to get them to pay for the damage that they did. THEY DISCONNECTED MY DISHWASHER DIDN’T BOTHER TELLING ME SO I WAS DRAINING AIR CONDITIONERS THAT I PUT IN THE HOUSE BECAUSE THEY MADE IT SO HOT AND SO WHEN I WENT TO TURN IT ON THE DRAIN IT, THE WATER SHOT ALL OUT AGAIN AND THEY HAD TO COME BACK AND RE-DRY MY HOUSE BUT NOW EVERYTHING IN THE HOUSE IS DAMAGED. MY DRYER IS SWEATING. MY REFRIGERATOR IS FREEZING THINGS AND IT’S AT THE HIGHEST TEMPERATURE I CAN PUT IT. I do not absolutely DO NOT RECOMMEND ADVANCED DRYING SYSTEMS ADS. THIS WAS NOT A SMOOTH PLEASURABLE OR ANY OTHER HAPPY WORDS YOU CAN THINK OF EXPERIENCE THEY WERE MISERABLE. THEY DID NOT ABSOLUTELY DID NOT AFTER FINALLY GETTING A HOLD OF ANOTHER COMPANY TO SEE WHAT THEY HAVE THAT WOULD’VE DONE DID NOT TREAT MY HOUSE PROPERLY. DO NOT USE THEM. Didn’t even clean up after themselves they left plastic on my floors. And then they were so surprised that the mold level was so low, even though they had completely encapsulated and put plastic on top of the mold that they left And they were surprised that they got a good report and then I had to have somebody else come in and fix their Work. Again. DO not use them.

We had some water damage to our wood floors and our insurance company contacted ADS (Louisiana) to come out and help us deal with the direct aftermath. Cory was the first one to come out to take the initial readings. He was great. Drove all the way from Lafayette to Metairie to service our house after normal business hours. He was friendly, professional, and personable.The next time ADS came out, we dealt with Scott. ADS was 2 for 2. Scott was amazing. Both of these men were very genuine and we felt that they treated us as neighbors and not just customers. Throughout the entire process, they were consistent, kept us informed, answered our questions, came out on nights and weekends, and just went above and beyond in general. They made sure the process was as convenient as possible and we never felt like any need or concern went unaddressed. These guys were great. 10/10, 5 stars, would recommend. All that. Give them a raise and a vacation.